Locks Up During Printing
If your
Quick & Easy program locks up after selecting to print:
1. In order to close your non-responsive program, hold down
Ctrl + Alt + Delete to bring up your Task Manager.
2. On the
Application tab select Quick & Easy and click End Now.
3. If you do not see Quick & Easy on your Application tab,
select the Processes tab and locate/highlight QEZ32.exe and click End Process.
4. Once the Quick & Easy program is closed, reboot your
computer.
5. Once Windows has totally loaded, re-open Quick&Easy and
try to print again.
6. If you still encounter the lock up problem, please call our
Technical Support Department at 1(800)556-7526,
8:30am-5:00pm ET M-F.
If you do not find a solution on this Support
Page, please contact our Technical Support Department at 1(800)556-7526, 8:30am-5pm ET M-F, or send an email
to tech@quickandeasy.com
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